This Privacy Policy explains exactly what personal information xsmb collects from players in the Philippines, how that information is used, and the steps we take to keep it secure. By registering an account or using any feature of the platform, you agree to the practices described on this page. We encourage all players to read this policy carefully before getting started.
When you register an account with xsmb, we collect personal details including your full name, email address, date of birth, and your preferred payment method — such as GCash, Maya, or your local bank account details. This information is required to verify that you meet the minimum age requirement of 18 years, to process PHP deposits and withdrawals accurately, and to keep your account secure at all times. We also collect device and usage data, such as your IP address, browser type, and the pages you visit within the platform, in order to improve performance, detect suspicious activity, and ensure the platform works reliably on mobile devices across the Philippines. Transaction records — including bet history, deposit amounts, and withdrawal requests — are stored as part of your account activity log and may be reviewed for the purposes of resolving disputes or complying with applicable regulations. We do not collect more information than is necessary for the safe and compliant operation of the platform, and we do not sell, rent, or share your personal data with third parties for commercial marketing purposes. All data collection practices are governed by the principles of transparency, proportionality, and player protection that xsmb upholds across its entire operation.
xsmb does not sell your personal information to advertisers or unrelated third parties under any circumstances. However, we may share limited account or transaction data with trusted service providers who assist us in operating the platform — for example, payment processors that handle GCash and Maya transactions, identity verification partners, and technology providers that support our mobile infrastructure. These third parties are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared. We may also be required to disclose information to government authorities or regulatory bodies in the Philippines if we are legally obligated to do so, such as in response to a valid court order or regulatory inquiry. In the event that xsmb undergoes a business restructuring, merger, or acquisition, player data may be transferred as part of that process, and all incoming parties would be bound by the terms of this Privacy Policy. If you have questions about how your data is shared or wish to understand more about our third-party relationships, our FAQ page is the best starting point for guidance.
As a registered player on xsmb, you have the right to access the personal information we hold about your account, to request corrections if any details are inaccurate, and to request the deletion of your account and associated data where permitted by law and operational requirements. You may also request a copy of the data we hold about you by contacting our support team through the channels listed on our FAQ page. Please note that certain transaction records may need to be retained for a defined period to comply with financial regulations applicable in the Philippines, even after an account closure request is submitted. If you believe that your data has been handled incorrectly or that your privacy rights have been affected, you are encouraged to raise this with us directly before escalating to any relevant authority. We take all data-related concerns seriously and aim to respond to access or correction requests within a reasonable timeframe. Keeping your account information up to date — such as your registered email address and payment details — also helps us protect your data and ensures that communications reach you without delay.
xsmb reserves the right to update this Privacy Policy at any time to reflect changes in how we operate, new regulatory requirements in the Philippines, or improvements to our data handling practices. When we make material changes to this policy, the updated version will be published on this page, and the most recent revision date will be noted at the top of the document. We encourage all registered players to revisit this page periodically so that you remain informed about how your data is being handled. Continued use of the platform after an update has been published constitutes your acceptance of the revised Privacy Policy. If you disagree with any changes to this policy, please stop using the platform and contact us for assistance through the FAQ page. We are committed to maintaining clear, honest communication with all players in the Philippines about how we manage and protect personal information.
Our FAQ page answers the most common questions Filipino players have about account security, data handling, and platform policies. If you are ready to get started, creating an account is free and only takes a few minutes.